Yes, we are happy to gift wrap your purchase, You need to advise as in a note as part of your check-out process,

Ruby Maine | Online Boutique

Q: Can I purchase an item online and collect instore?

Yes, you can. You can enjoy the convenience of shopping from home and you are then assured of not missing out on special pieces.

Q: What if an item is out of stock?

The website’s products are updated on a regular basis, however, in some rare instances another customer may have purchased the same item as you or the product may no longer be available. We will notify you via email in this instance.

Q: How do I pay for my order?

We accept credit cards and PayPal payments. Security is taken very seriously with all card and order data encrypted and secure.

Q: When will I receive my order?

All orders are shipped via Australia Post within 24 hours of receiving an order. Please note: all orders are processed between 9.00am and 5.00pm daily.

Q: Will my order be tracked?

Yes, all orders are tracked via Australia Post. You will receive a tracking number via email.

Q: Can Website sale items be returned?

We do take returns on sale items (website purchases only), however, only offer and exchange of item(s) (with postage at the buyer’s expense) or a store credit.

Q: Do you have everything in your store available online?

No, unfortunately not all items instore are available online. We do however show a lot of our products on Instagram and Facebook. Otherwise, please give us a call instore and we will be happy to post your product(s).

Q: Can instore sale items be returned?

No, unfortunately not, for instore purchases. We do not refund, exchange or provide a credit note on sale items.

Q: Where is Ruby Maine located?

Our location is 2, 31 Bultje Street, Dubbo. NSW. 2830

FAQ’S

Ruby Maine

Can I purchase an item online and collect instore?

What if an item is out of stock?

How do I pay for my order?

When will I receive my order?

Will my order be tracked?

Can Website sale items be returned?

Do you gift-wrap?

Do you have everything in your store available online?

Can instore sale items be returned?

Where is Ruby Maine located?